Not just a moving companyYour Mover for Life
Who Do You Want Moving the Stuff You Need and the Stuff You Love?
Other movers don’t like to talk about damage. You’ll see they don’t mention anything about their moving claim rates (also called damage rates) anywhere. A claim rate is the percentage of moves where damage is claimed by the customer. And the industry average is 5%. For the other moving companies, every 20 moves results in 1 claim.
Let’s be real, moves are complicated and delicate processes and accidents do happen. But we believe 5% is way too high for your material possessions.
Our success over 25 years has happened because we, as movers in Orlando, believe in doing things a better way. Between our dedicated staff training, in-house wrap protection, and obsessive-compulsive approach to safety, we deliver with only a 0.5 percent claim rate, the lowest rate in the moving industry. That’s 1 claim for every 200 moves! And we process these claims in a timely fashion because we believe in integrity and we want to be your Mover for Life. Our Orlando moving services and protocols protect your possessions and stress levels.
How Do We Do Different?
It starts with our people. We don’t hire day laborers, period. Our employees are full-time, trained movers. We run background and drug tests so you know that the people coming into your home and handling your belongings are the best people for the job. They come on time, every time, dressed in a uniform, clean cut, and ready to work with a good attitude and a smile.
After that comes protection. As movers in Orlando, we protect your belongings. We lay down plastic carpet shields and protective runners to protect all floor surfaces as we move. We cover door jams with pads as well to avoid dents while moving through them. Before taking your furniture out to the truck, everything is wrapped in moving pads. And we don’t mean we throw pads on them in the truck; 1st Class wraps them in the house, making sure that they are as protected as possible before they leave your home for the truck.